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What is Agentic AI? Everything You Need to Know [2024]

By
Julia Szatar
min read
November 8, 2024
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Agentic AI is one of the latest breakthroughs in the artificial intelligence world, offering new opportunities for intelligent automation and AI-powered growth. With the power to understand and tackle complex tasks with little human input, Agentic AI is one of the most powerful new types of artificial intelligence. 

Read on to learn more about agentic AI and the benefits of offering AI agent technology to your users. We’ll cover:

  • What is Agentic AI?
  • Types of AI Agents
  • Agentic AI Use Cases
  • How to Integrate Agentic AI in Your Technology
  • Benefits of Agentic AI
  • Top Agentic AI Challenges and Considerations
  • Agentic AI FAQs
  • Leverage the Power of Agentic AI in Your Software

What is Agentic AI?

Agentic AI is an autonomous artificial intelligence (AI) with the ability to learn from every interaction. Traditional AI models respond to prompts or complete tasks based on clear instructions. Agentic AI, on the other hand, uses its data and learning abilities to make its own decisions and take action with little human oversight. Human users can set objectives for the model, and the model will generate plans and tasks to reach those goals.

Agentic AI’s ability to plan and accomplish many tasks in response to one objective comes from its “chaining” capability. Through chaining, agentic AI can understand complex tasks and break them down into smaller steps; this allows the model to create and execute several actions in response to one request.

Agentic AI vs. Generative AI

At first glance, agentic AI may sound similar to generative AI, but there are important differences. Like agentic AI, generative AI can learn from data to create new content. However, generative AI still relies on human input and instructions. 

Agentic AI not only learns from data but also adapts to changes and creates action plans with very little human input. As the name implies, it’s like having your own agent or assistant. Agentic AI models can also work with other AI tools to generate solutions to human objectives. Tavus, for example, combines the powers of AI video generation, script writing, translation, lip syncing, and dubbing in one platform to meet all your video needs!

Types of AI Agents

Agentic AI models come in several forms, with different decision-making processes. The five primary types of AI agents include:

1. Simple Reflex Agents

These are the simplest form of AI agents, reacting to environmental stimuli and following predefined rules or learned patterns. They do not retain memories of past actions, and they enact simple responses. Thermostats are one example of simple reflex agents, as they respond to the stimulus of room temperature.

2. Utility-Based Agents

These agents are built to not only meet a goal but maximize a utility function. For example, a financial trading bot makes decisions to optimize investments by balancing the goal of maximizing return on investment (ROI) with the need to minimize risks for the client.

3. Model-Based Reflex Agents

Similar to reflex agents in that they respond to environmental stimuli, model-based reflex agents are more complex, retaining internal environmental models so they can make data-informed decisions or predictions. Autonomous cars are one example of model-based reflex agents, as they use mapping data and sensors to make decisions on the road.

4. Goal-Based Agents

These AI agents work toward complex, human-set goals. They utilize data to predict the results of their actions, looking ahead to create detailed plans to meet their goals. GPS navigation, for example, considers all possible routes to find the fastest or most fuel-efficient path to a user’s destination. 

5. Hierarchical Agents

These multi-agent systems utilize different agents for each step required to solve a problem. Agents at the top of the hierarchy control lower agents, guiding them through the complex process of problem-solving. Manufacturers and other industries use hierarchical agents for workflow oversight to prevent negative outcomes (such as safety risks).

Agentic AI Use Cases

Let’s explore some cutting-edge applications of agentic AI across industries. 

Software Development 

AI agents’ power to design system architecture, write and debug code, and handle quality assurance processes autonomously could transform the software development industry. Many developers spend time on repetitive issues like bug fixes, which prevents them from being able to devote time to more complex tasks. Agentic AI models like GitHub Copilot help development teams handle dull, repetitive tasks and can help write up to 60 percent of developers’ code.

Tavus simplifies software development for developers by providing a high-quality video-generation platform that’s easy to integrate with their tech. There’s no need for AI expertise—offer your end users AI video tools without the time- and resource-intensive process of creating the AI models yourself.

Human Resources

Agentic AI’s autonomous nature makes it a useful tool for departments that need help automating processes. HR teams can utilize agentic AI to handle various complex but routine tasks, including candidate screenings, interview scheduling, onboarding, and training. HR team members can dedicate more time to helping employees rather than tackling rote procedures.

AI agents can even learn to provide advice for employees looking to advance their careers. These constantly learning agentic AI models can compare an employee’s individual skills and performance with company needs to pinpoint useful career development steps.

Finance

With the power to learn and adapt, agentic AI is a useful tool for industries looking to not only meet client goals but optimize results. Financial institutions handling client investments look to protect those investments while also achieving higher returns, and agentic AI can help improve those practices. With the power to adjust strategies based on real-time economic, social, and political events, AI agents can analyze market trends and make even faster decisions than humans.

Business Operations 

Businesses across industries have to find the balance between higher-level tasks and day-to-day operations like inventory and supply chain management, logistics planning, or demand forecasting. Agentic AI’s ability to handle vast data and make decisions in the moment can help ease the day-to-day load for businesses, so teams can shift their focus to other tasks and improve operational efficiency.

How to Integrate Agentic AI in Your Technology

To integrate agentic AI into your technology effectively, you’ll need a model customized to your needs. The steps for agentic AI customization include:

  • Integration with business databases to provide historical and current data
  • Incorporation of knowledge resources to ensure informed decision-making
  • AI model tailoring for specific roles and tasks
  • Organizational goal setting and aligning of system responses
  • Implementation of human-AI collaboration and oversight to balance AI agent’s autonomy and control

These stages are vital for effective outcomes and the protection of organizational and individual employee data. It’s also important to discuss the potential risks of using AI agents (such as data breaches or system failures) and to put in place preventative measures and response plans if those scenarios occur.

One way to implement agentic AI into your tech stack is with the addition of AI agent APIs like Tavus. Powered by Tavus’ Conversational Video Interface (CVI), Tavus agents can respond to user input within ~600ms, providing highly realistic conversational AI experiences. By integrating Tavus API into your AI toolbox, you’ll provide end users with the ability to generate AI agents that can handle complex customer interactions. Help your users humanize AI interactions with customers through Tavus’ best-in-class Phoenix-2 model.

Benefits of Agentic AI

Let’s explore some of the amazing benefits of integrating agentic AI with your own tech.

Autonomy

Agentic AI’s ability to plan and execute tasks with little human input or guidance makes it an ideal tool for automation. With this enhanced autonomy, agentic AI can handle rote yet complex tasks that involve rapid decision-making or continuous monitoring. 

Adaptability 

With the ability to access real-time data and learn through experience, agentic AI models can adapt to new information or altered situations. Implementing agentic AI means you can trust the software to make more effective decisions in a variety of dynamic situations.

Personalization 

Agentic AI’s continuous learning also makes it ideal for personalization. These systems learn from user interactions and incoming data, enabling targeted decisions and responses to meet each individual user’s needs.

Scalability 

Trained agentic AI systems have wide-ranging applicability, enabling automation across industries and in a variety of roles. Agentic AI’s increased capacity for handling complex tasks and decisions means businesses can automate many more processes, freeing up human workers for higher-level tasks. Businesses can see enhanced efficiency, productivity, and reduced costs, leaving room for growth initiatives.

Top Agentic AI Challenges and Considerations 

As with other AI models, there are challenges to consider when implementing AI tools. Most of these concerns center on agentic AI’s autonomy, including:

  • Lack of transparency: Agentic AI reasoning and decision-making processes can be unclear and difficult for users or company stakeholders to understand. Without transparency over how agentic AI models make decisions, users may lose trust in their processes and question the fairness and reliability of their outcomes.
  • Limited oversight: Agentic AI’s increased autonomy can make it tempting to let the AI models do their work with little to no human oversight. However, it’s worth considering how many decisions machines should have the power to make without much human input. Agentic AI companies need to consider carefully where and when they need to implement human oversight to prevent negative outcomes and to comply with ethical and legal standards.
  • Security and privacy risks: Agentic AI models need access to data to make informed decisions, and many businesses store sensitive data about employees, users, and more. Connecting increasingly autonomous AI systems with sensitive data brings up concerns over the risk of cyber attacks and data breaches. Agentic AI companies need robust data security to protect the information accessed by agentic AI.

Besides concerns over increasing AI autonomy, agentic AI also raises concerns over its impact on the job market. Some members of the workforce worry that agentic AI’s ability to automate more complex tasks may cut out the need for many jobs. Workers and companies may need to shift what kinds of skills and education they prioritize as agentic AI changes the workforce landscape.

More About Agentic AI

We have answers to frequently asked questions to help you understand agentic AI and its applications.

What is an agentic AI system?

An agentic AI system is a software platform built on an agentic artificial intelligence (AI) model. Agentic models are more autonomous than traditional AI and can make complex decisions and plans to meet goals. They can also adapt to changes in data or situations to make informed, up-to-date decisions.

What is an example of an agentic AI? 

There are many applications of agentic AI! Examples of agentic AI implementation include self-driving cars, AI financial advisors, supply chain management, chatbots, or healthcare assistants providing real-time surgical data analysis.

Tavus is another great example of agentic AI and the powerful benefits it can offer. Give your end users access to high-quality, agentic AI-powered video generation so they can scale their businesses.

What is agentic generative AI?

Agentic AI and generative AI are two different types of artificial intelligence models. Both can create new content, but generative AI requires human input and some level of guidance, despite its ability to learn patterns from data. Agentic AI is much more autonomous and can handle complex tasks thanks to its ability to learn, adapt, and problem-solve.

Leverage the Power of Agentic AI in Your Software 

With the right balance of autonomy and human oversight, your users can experience the amazing power of agentic AI to optimize their business operations. The power of AI-human collaboration is on the rise, bringing a host of tools to help organizations reach their potential by automating day-to-day tasks and freeing up time for higher-level priorities. 

Give your users access to the power of agentic AI video generation with Tavus API. Tavus’ AI agents can speak, see, and hear, giving them the ability to gather more data from every interaction and apply that knowledge to power decision-making and human-like conversations. 

With modular build options and a pre-built WebRTC deployment solution, Tavus is reliable and easy to implement into your tech stack. It’s simple for your end users to use, too, requiring only a two-minute training video to generate their digital replicas. Show your users the power of agentic AI for business growth.

Add agentic AI video generation to your tech with Tavus.

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