Starter kit: How to create an AI mental health chatbot

By 
The Tavus Team
June 22, 2025
Table of Contents

Unlock lifelike, empathetic support by building your own AI mental health chatbot with Tavus’s conversational video AI—no technical expertise required.

Imagine opening your favorite wellness app and being greeted by a calm, friendly face—one that listens, responds, and adapts to your mood in real time. That’s the experience an AI mental health chatbot powered by Tavus’s Conversational Video Interface (CVI) can deliver. Instead of chatting with a generic text bot, you interact with a digital companion that reads your expressions, hears your tone, and responds with empathy—anytime, anywhere.

With Tavus, you can create personas that feel as real and supportive as a trusted friend. This makes mental health support more accessible, personal, and human than ever before.

Why AI mental health chatbots matter

Getting help for your mental health can sometimes feel like waiting for a table at a packed restaurant—lots of people need support, but there aren’t enough professionals to go around. Many people face long waits or can’t access help when they need it most.

AI mental health chatbots act as extra hands on deck. They’re available around the clock, never need a break, and can support many people at once. This means more people can get help, faster, without waiting in line.

While AI mental health chatbots don’t replace therapists, they can support you while you wait or between appointments. They also create a private, judgment-free space—like talking to a diary that talks back. You can be open, honest, and anonymous, without sharing your real name or worrying about being judged.

These chatbots aren’t just for individuals. They’re making a difference in workplaces by supporting employee wellness, in schools by helping students manage stress, and in healthcare by providing extra support between visits. By making mental health support more affordable and available, AI mental health chatbots are transforming access for everyone.

Consider how you might use an AI mental health chatbot to bridge support gaps in your organization or community.

What makes an AI mental health chatbot tick?

When you interact with an AI mental health chatbot, you’re engaging with a digital companion that can serve as a virtual therapist, a wellness coach, or a supportive friend. Conversational AI refers to computer programs designed to chat with you naturally—like texting with a smart, endlessly patient friend.

AI mental health chatbots can guide you step-by-step, much like a meditation app, offer semi-guided support, or engage in open-ended conversations. With Tavus, you have the flexibility to design personas for any of these styles, ranging from structured guides to free-flowing conversationalists.

Effective chatbots use evidence-based techniques such as Cognitive Behavioral Therapy (CBT) and mindfulness. This ensures their advice is grounded in real psychology. However, they do have limits and can’t replace a real therapist, especially in emergencies. It’s important to always have a plan for crisis escalation.

Trust is essential. The best AI mental health chatbots are transparent about privacy, clearly identify themselves as AI, and are prepared to escalate to a real person if needed.

By applying these principles, you can ensure your AI mental health chatbot is both effective and trustworthy.

Creating the perfect AI persona: Making chatbots feel human

A persona is the chatbot’s personality—how it talks, listens, and reacts. With Tavus, you can create personas that are calm and empathetic, upbeat and encouraging, or friendly and relatable. Think of a persona as choosing the right outfit for an occasion—it sets the tone and helps users feel comfortable.

Great AI mental health chatbots personalize support by learning from conversations and adapting their approach. For example, they might check in daily, offer tailored resources, or adjust their tone if you’re having a tough day. Tavus lets you build replicas—customizable copies of personas for different situations, such as a calm coach for anxiety or a bubbly motivator for daily check-ins.

Customization is key. Match language and tone to the user’s age and background, be sensitive to cultural differences, and offer targeted support for specific needs. Tavus makes it easy to create and test different personas to see which ones connect best with your audience.

Begin designing personas that reflect your users’ needs and preferences to maximize engagement and impact.

Step-by-step: Creating your AI mental health chatbot persona

Building a lifelike AI mental health chatbot with Tavus starts with crafting the right persona. Here’s how you can approach it:

Define your persona’s identity and role

Start by deciding on your chatbot’s core personality. Do you want a calm, empathetic listener or an upbeat motivator? Your persona’s system prompt sets the tone. For example:

{
  "persona_name": "Supportive Listener",
  "pipeline_mode": "full",
  "system_prompt": "You are a calm, empathetic mental health companion. You listen carefully, respond thoughtfully, and adapt to the user's emotional state. Remain supportive and non-judgmental at all times.",
  "context": "User seeks support for stress, anxiety, or daily challenges. Monitor body language and voice tone to adapt responses when the user appears distressed, anxious, or calm."
}

Give your chatbot a relatable name, such as "Supportive Listener." Use "full" pipeline mode to enable all advanced features, including perception, speech-to-text, the language model, and text-to-speech. Describe your chatbot’s behavior and tone in the system prompt, and specify typical user scenarios in the context section so the bot knows how to adapt.

Configure the conversational pipeline

Tavus’s full conversational pipeline brings your persona to life by combining several key features. Perception uses video and audio cues to read user emotions, such as noticing if someone appears frustrated or calm. Speech-to-text converts spoken words into text for real-time understanding, while the language model generates empathetic, context-aware responses. Finally, text-to-speech delivers responses in a natural, emotionally tuned voice.

For example, you might configure perception to look for signs like sighing, fidgeting, or tense posture, and use prompts to guide the chatbot’s response. This setup helps your AI mental health chatbot respond more naturally and empathetically.

Create the persona via API

To create your persona, use the Tavus API. You’ll need your Tavus Developer Portal API key. Replace the placeholder with your actual API key when making the request.

Start a conversation

Once your persona is ready, initiate a conversation by sending a request to the Tavus API. You’ll receive a conversation URL that lets you join the video chat and experience your AI mental health chatbot in action.

Embed the Conversational Video Interface

Integrate Tavus CVI into your app or website for seamless, real-time video chat. You can use the React component library for advanced features or an iframe for quick demos. For React, wrap your app with the CVIProvider and add the Conversation component using your Tavus meeting URL.

Practical persona examples

You can experiment with different persona styles to see what resonates with your users. For instance, a calm therapist persona offers gentle, slow-paced responses and always validates feelings. A motivational coach persona uses upbeat language, positive reinforcement, and focuses on goals. A peer supporter persona uses relatable, casual language and shares personal stories.

Try out various prompts, tones, and perception settings to match your audience. Test your persona with real users and refine it based on feedback to create the most authentic support experience possible.

Exploring what's possible

AI mental health chatbots can help individuals manage wellness, support therapists in hybrid care, and make a real difference in organizations and communities. Imagine having a pocket-sized wellness coach reminding you to breathe, a chatbot checking in with clients between therapy sessions, or a student support bot helping with exam stress.

With Tavus personas, you can tailor your AI mental health chatbot for any setting. Choose a professional and calm persona for workplaces, a playful and relatable one for students, or a gentle and supportive persona for those in crisis. By leveraging Tavus’s CVI, you can deliver support that feels as real as a face-to-face conversation.

Start brainstorming creative ways to use your AI mental health chatbot personas and deploy them where they’ll have the greatest impact.

Navigating challenges: What to watch out for

AI mental health chatbots are powerful tools, but they’re not a replacement for trained therapists. Always set clear boundaries, have a crisis escalation plan, and ensure your chatbot recognizes when someone needs urgent help.

Bias and privacy are critical concerns. Regularly audit your chatbot’s responses, protect user data, and follow health information regulations. Transparency builds trust, so always inform users how their data is used and protected.

Trust is the foundation of adoption. Be honest about your chatbot’s capabilities, educate users, and collaborate with mental health experts to keep improving.

Review your chatbot’s performance regularly and update personas to maintain safety, trust, and effectiveness.

Next steps: Build your own AI mental health chatbot

AI mental health chatbots powered by Tavus’s Conversational Video Interface can make support more accessible, friendly, and personalized. With the right persona and replica, you can deliver empathetic, lifelike support that adapts to every user’s needs.

Ready to get started? Define your ideal persona, configure your chatbot using Tavus’s tools, and embed it into your app or website. Test, iterate, and refine—your next conversation could change a life.

Getting started with Tavus

  • Create a Tavus account to access the full suite of AI mental health chatbot tools.
  • Explore the Starter kit: How to create an AI mental health chatbot for step-by-step guidance.
  • Experiment with Conversational Video Interface (CVI) to build and test your own AI mental health chatbot personas.
  • Begin integrating your chatbot into your app or website and see how it can support your users.

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