Introducing Memories: AI that actually remembers

Jack Virag

August 24, 2025

Table of Contents

Think about how frustrating it is when you’re talking to a customer support bot, only for it to forget everything the moment you open a new chat.

Or worse—when you have to re-explain your problem to a new rep after you’ve already spent twenty minutes going over it. Humans build trust through memory. We remember names, preferences, and the flow of a conversation. Without that, connection is lost.

Most AI today fails at this basic human skill. That’s why Tavus built Memories. With Memories, AI humans don’t just listen in the moment—they recall, reference, and build on past conversations. That’s what transforms them from tools into collaborators.

Why memories matter

Conversations aren’t one-off transactions. They’re ongoing stories that build with every interaction. Memory makes the difference between a forgettable chatbot and an experience that feels personal and real.

Continuity: No more repeating yourself or restarting context every time.
Trust: When an AI human recalls details, users feel understood and respected.
Progress tracking: Objectives can be carried across days, weeks, and even months.
Personalization: Conversations feel tailored, not generic.

With Memories, Tavus agents don’t just simulate conversation—they carry it forward.

What memories enable

When you give AI the ability to remember, you unlock a new tier of possibility:

Track objectives over time: Guide someone through a long onboarding process, monitor a patient’s progress, or keep up with a sales cycle.
Personalize with context: Recall names, past purchases, or preferences to make every exchange feel more natural.
Pick up mid-thread: Continue a conversation seamlessly, even if it’s been hours or days since the last interaction.
Elevate consistency: Ensure that every touchpoint feels coherent, as if you’re speaking to the same trusted partner each time.

Real-world use cases

Memories aren’t just theoretical—they’re already reshaping industries:

Healthcare: A digital health assistant that remembers symptoms and follow-ups across multiple check-ins, ensuring continuity of care.
Education: An AI tutor that doesn’t just reteach the same lesson, but adapts based on what you’ve already mastered.
Sales: An AI rep that recalls previous objections, remembers what was said on the last call, and adjusts its pitch accordingly.
Customer success: An AI support agent that knows your account history, recalls past tickets, and picks up right where the last conversation ended.

Why Tavus is different

Unlike most tools where memory is bolted on as an afterthought, Tavus built Memories directly into the Conversational Video Interface (CVI). That means every AI human comes with memory as a core feature, designed to work seamlessly with objectives and guardrails. Conversations don’t just remember—they stay on track, stay safe, and scale across industries.

Build it now: your first memory-powered AI human

The best part about Memories is that you don’t have to wait for the future—you can build with it today. In just a few minutes, you can spin up an AI human that remembers who it’s talking to, what was said before, and where the conversation left off.

Here’s a simple idea to get started:

An AI tutor that tracks your progress

Sign up with Tavus and create a new AI human.
Give it the role of a math tutor, language coach, or study buddy.
Enable Memories so it can recall what topics you’ve already covered.
The next time you chat, it won’t start from zero—it’ll pick up exactly where you left off.

Or, if you’re more business-focused:

A personalized sales assistant

Set up an AI rep that remembers your customers’ objections and goals.
Instead of repeating the same canned pitch, it adapts and refines over multiple conversations.
By the time you—or your real sales team—step in, the customer journey is already warmed up.

With Tavus APIs, you can stitch Memories into whatever you’re building: onboarding journeys, customer success workflows, even long-term health or coaching programs.

The takeaway? Every AI human you create with Tavus can carry context across interactions. That’s the leap from “chatbots that answer” to digital collaborators that remember.